COGS is a general surgery
practice with physicians
specializing in a wide
range of invasive
from surgical oncology,
gallbladder removal and
hernia repairs to treatment
of heartburn (GERD),
and surgical endoscopy
and thyroid surgery.
The practice consists of
three surgeons and one
licensed surgical assistant
– as well as nurses and
support staff – serving
the central Ohio region.
Rita Barnard, COGS’ Office Manager, needed peace-of-mind that all of the practice’s
critical patient data was being properly backed-up and the disaster recovery plan
implemented by her IT vendor at the time was still fully HIPAA-compliant and
rock-solid secure. She believed her existing vendor was getting the job done, but
figured it was better to be safe than sorry – and invited The Solutions Team to
conduct a free risk assessment.
She quickly learned the backups being conducted had been failing for quite some
The Solutions Team created a data backup and disaster recovery plan for COGS
utilizing IT Vault – a proven solution popular among healthcare providers for enabling
automatic and worry-free data backup and being fully HIPAA / HI-TECH compliant.
IT Vault’s backup is geographically-diverse off-site across high redundancy Tier 4
commercial datacenters that deliver unprecedented connectivity, redundant bandwidth, physical security and full-time onsite engineers offering 24/7 IT support.
The Solutions Team also implemented Virtual IT – enabling them to manage COGS’
entire IT infrastructure for one flat monthly fee. The Solutions Team provides a ‘team’
of experienced IT support personnel directly to COGS’ entire staff, who now spendless time worrying about IT problems and more time caring for patients.
Rita now has peace-of-mind knowing COGS’ critical data is secure. Each night, all
critical patient data is automatically being stored across secure, remote locations.
Should a catastrophic event, or even an extended power outage, occur, COGS’
personnel can access EHR/EMR data from any Internet device – immediately and
securely - and continue caring for patients.
Best of all, since the monthly fees for Virtual IT are significantly less than those
charged by their previous IT provider, COGS is actually saving money, while
receiving a superior level of full-time IT support.
Central Ohio Surgeon General Case Study